Saturday 29 September 2012

Room Service - What do you require?

Room Service - What do you require?



Room service - An integral part of any hotel stay. Many people see it as a luxury service and use it to order ice cream at 3am however room service can also be used to fulfill some of the strangest and wackiest requests.   

For those of you who have tweeted me lots, will know I work in the hotel industry and currently work in a ***** 5 star hotel in London and you probably won't be surprised that I've heard a fair few wackier requests in my time in this sector. Here are some of my top requests.
  • 2 glasses of fresh ferrets urine
  • An "oriental looking" blow up doll and large blow up sheep
  • The whites of 8 eggs 
  • A jar of gherkins and a straw 
  • A call girl who can charge by the minute - not the hour 
  • Dog biscuits  - no dog 
  • A box of sugar cubes and strawberry laces
  • The latest copy of Nuts and a golf ball
I could go on and the list is endless but all of the above are genuine room service calls I've received in my time working in hotels. 

Hotels are wonderful places to work in - you see and hear a manner of things - sadly I can't  blow the lid on some of the more well known celebrities bizarre behaviors in hotels however I can list the do's and don'ts  in hotel etiquette 
  • DO take a complimentary breakfast if offered - and go at the time offered - don't take advantage and use it as a free breakfast pass
  • DO take advantage of the free wi-fi but DON'T use it as a clever way to run scams, run up huge bills - the hotels are onto such scams and have ways to seek revenge.
  • DO ask if staff have checked the appliances such as kettles and irons - many international hotels DON'T and have had guests discover urine in the kettle and seamen in the iron! 
  • DO use the safe box for valuables - many a diamond watch has gone missing 
  • DO tip according to star rating - general rule of thumb is £5 a day for 3 star, £10 for 4 stars and £20-30 per day for 5 star  - remember the more you look after the staff, the more they look after you.
  • DO take advantage of hidden policies such as claiming a free nights lodging if you get stuck in an elevator for longer than 3 minutes - this does NOT apply to all hotels though

  • DON'T shout, yell or swear at the staff - They can make your stay very unpleasant - in a subtle way.
  • DON'T tell anyone your room number - this is purely for your safety.
  • DON'T be offended if hotel staff check the identity of your guests - hotel staff are required to keep a tab of who comes in and out of hotel and the number of unlicensed escorts entering the hotel and NEVER let a member of staff in without asking for proper identification - Name badge - not key card as these can easily be stolen 
  • DON'T accuse staff of stealing your items - these usually turn up however you have the right to demand the manager rings and reports it to the police.
  • DON'T use hotel towels to wipe make up off, remove dirt and stains - the hotel then has the right to charge you for towel replacements 
  • DON'T use the bins in the hotel to dispose of delicate items like needles etc
  • DON'T be embarrassed to ring up the next day if you've left an item behind - we're very discreet and have sent on many dildo's, vibrators and whips to their homes
I hope you find this little snippet of hotel hum-drum a good read

Until the next spice ;-)

Danny @dannymorgan86

No comments:

Post a Comment